Terms & Conditions
Terms & Conditions
Welcome to Figures, operated by Mass Effect Store. These Terms & Conditions govern your use of our website at https://figures.masseffectstore.com and all related services, including the purchase of collectible figures and merchandise. By accessing or using our site, you agree to comply with these terms. If you disagree, please refrain from using our services.
1. Acceptance of Terms
By registering an account, placing an order, or otherwise using this website, you confirm that you are at least 18 years of age (or have parental consent), and that you accept and agree to be bound by these Terms & Conditions, our Privacy Policy, and our Disclaimer.
2. Account Registration & Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts violating these terms.
3. Orders & Payments
- All orders are subject to availability and confirmation.
- Prices are listed in USD and are subject to change without notice.
- We accept major credit cards and secure payment gateways. All transactions are encrypted and processed securely.
- Orders may be canceled by Figures prior to shipment for reasons including inventory error, pricing discrepancy, or suspected fraud.
4. Shipping, Returns & Exchanges
Shipping costs, delivery timelines, and return eligibility are detailed on our About Us and Contact Us pages. Returns must be initiated within 30 days of delivery. Refunds are issued to the original payment method, excluding original shipping fees unless the return is due to our error.
5. Intellectual Property
All content on this site—including logos, product images, text, and design—is the property of Mass Effect Store or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without express written permission.
6. Limitation of Liability
Figures and Mass Effect Store are not liable for indirect, incidental, or consequential damages arising from your use of the site or purchase of products. Our maximum liability for any claim related to this site is limited to the amount you paid for the applicable product or service.
7. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of the United States, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.
8. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be effective upon posting to this page. Continued use after updates constitutes acceptance. Last updated: March 15, 2025.
9. Contact Information
For questions about these Terms & Conditions, please contact our support team at support@figures.masseffectstore.com or visit our Contact Us page.